Amenities at the Grand Victorian Bed and Breakfast | Inn Policies
The streetcar line to the French Quarter is literally right across the street! And, the return on the streetcar leaves you right in front of the Grand Victorian! It cannot get more convenient than that!
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Bed and Breakfast Amenities
All of the comforts of home await you at our New Orleans Garden District Inn. Guest amenities at the Grand Victorian include:
- Free Parking
- Private Bathrooms, each with a Shower
- HVAC with Independent Climate Control
- Secure Wi-Fi throughout the Inn
- Flat Screen TV with Roku® and DIRECTV®
- Hair Dryer
- Iron and Ironing Board
- Bedroom Slippers
- Egyptian Cotton Towels
- Shampoo
- Antique Furnishings
- Concierge Services
- Balcony Access for Relaxation
- Jacuzzi® Whirlpool tub in Greenwood & Nottoway Suites
- Bottled Water, Soft Drinks, Coffee, Tea, and Snacks provided 24/7
Inn Policies
CHILDREN & PETS
Children under 12 and pets would be happier in a more conventional environment.
DISCOUNTS
The Grand Victorian is happy to offer government and military rates for personal traveling on military business, upon request and with proper ID.
AAA discounts are applied to the base rate.
CANCELLATIONS
Guests must pre-pay one night to guarantee their reservations, with the balance due upon check-in.
There is a full refund of the 1 night deposit should the reservation be cancelled 10 days prior to check in.
If cancelled less than 10 days, we will try to rerent the space/dates reserved. If we can, we’ll refund your deposit minus $25 processing fee. If we cannot, we retain your entire deposit but there will be no additional charges made.
SPECIAL EVENT CANCELLATIONS
A sixty (60) day cancellation notice is required for special events that include Mardi Gras, Jazz Festival, Super Bowl, Final Four, Essence Festival, Voodoo Festival, Sugar Bowl, university events and some conventions.
Special events require a one night (1), non-refundable deposit with a balance due sixty (60) days prior to arrival at the Grand Victorian B&B.
SMOKING
Smoking is permitted on the porch and balconies. Smoking is NOT permitted in guest rooms and interior common areas.
CHECK-IN / CHECK-OUT
Check-ins are arranged by appointment only. Please be sure to contact the innkeeper a few days in advance with your arrival time at the house. Check-out time is 11 a.m.
Bed and Breakfast Gift Certificates
A stay at the Grand Victorian makes a great anniversary or birthday gift, or a wonderful thank you for that terrific client or business associate. They are available starting at $100 and in increasing increments of $50. Allow us to plan your special gift by calling (504) 450-8524 or use our online service. Purchase a gift certificate here.
Accessibility
Grand Victorian Bed and Breakfast warmly welcome all guests. The inn has been lovingly restored with all guests in mind. We welcome you to a majestic past with modern conveniences to ensure you have an exceptional New Orleans stay.
Accessible Accommodation
The Oak Alley Room of the Grand Victorian is handicapped accessible and fully compliant with the Americans with Disabilities Act (ADA). Located off of the dining room on the first floor, this spacious and light-filled room offers wider doorways that provide un-obstructive maneuverability for wheelchair access, a lower queen size bed, and a private bath featuring a hand-held shower head, handrails, and roll under sink.
The entrance to the inn includes a wheelchair ramp for navigation into the inn so all guests can enjoy our Victorian parlor, dining room, and the porte cochere balcony.
Because we are located in a residential neighborhood on a corner lot, there is ample on-street parking. There are 3 spaces directly in front of the house on St. Charles Avenue and 4 along the side of the house on Washington Avenue.
Please notify us at 504-450-8524 in advance that you need wheelchair accessibility or require other items and we will take extra care to ensure you have a comfortable arrival and enjoyable stay!
ADA COMPLIANCE
We work to ensure every guest who wishes to visit can do so regardless of their physical abilities. Among the ways we comply with ADA:
- We ensure that individuals with disabilities can make reservations during the same hours and in the same manner as individuals without disabilities.
- We have identified and described accessible features in our bed and breakfast and guest rooms in detail to allow individuals with disabilities to determine whether our B&B meets their needs.
- We ensure that accessible guest rooms are held for use by individuals with disabilities until all other guest rooms of that type have been rented.
- We guarantee that the specific accessible guest rooms, once reserved, are held for the reserving customer. We make reasonable efforts with third-party reservation systems to make accessible rooms available through at least some of these services and they must provide these third-party services with information concerning the accessible features of the hotel and the accessible rooms.
- Guests with legitimate service animals as defined in the ADA will be provided access to all areas of the inn afforded to those without service animals.
Privacy Policy
Privacy is Our Mission. At Grand Victorian Bed & Breakfast, we are dedicated to protecting your privacy and safeguarding your personally identifiable information.
INFORMATION COLLECTION
Our main purpose in collecting your personal information is to provide you with a streamlined experience in making reservations at Grand Victorian Bed & Breakfast. We only collect information about you that we consider necessary for achieving this. Personally identifiable information is only obtained when making a reservation.
We sometimes use data collection devices such as “cookies” on certain pages of the Site to measure effectiveness and safety. A “cookie” is a small file that gets placed on your hard drive that helps us provide our services. You are free to decline cookies if you choose too.
SECURITY
At Grand Victorian Bed & Breakfast, we take security seriously. When users make a reservation we use every precaution to safe guard it online and offline.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the Internet.
POLICY MODIFICATIONS
Grand Victorian Bed & Breakfast may amend this Privacy Statement from time to time in order to meet changes in the regulatory environment, business needs, or to satisfy the needs of our guests, properties, strategic marketing partners, and service providers.
Website Accessibility
Grand Victorian Bed and Breakfast is committed to facilitating the accessibility and usability of this website for all people with disabilities. We will continue to implement the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) or such other standards as required by the Americans with Disabilities Act (ADA). On a periodic basis, our website will be tested with assistive technology.
Please be aware that our efforts are ongoing. You may email us at info@gvbb.com or call us at 504-450-8524 with questions or concerns regarding ADA accessibility, including issues accessing the website or with questions regarding the accessibility and personal needs of the various rooms.